E-Z UP Reviews

The estimated delivery times for orders from E-Z UP are as follows: - Ground: 2-5 business days once shipped - 2nd Day: 2 business days once shipped - Standard Overnight: 1 business day once shipped - Priority Overnight: 1 business day once shipped - First Overnight: 1 business day once shipped

"EZUP.com" is known for its Instant Shelters and Custom Pop Up Tents. These come in a range of sizes, perfect for promoting businesses and brands at trade shows and events. Some of the popular products include the Custom Pyramid™ Vented Canopy, Patriot™ ONE-UP™ Vented Canopy, Eclipse™ Canopy, and Custom Endeavor™ Vinyl Canopy. They also offer Custom Vantage™ 10' x 20' Canopy and Custom Eclipse™ Package.

In addition to canopies, "EZUP.com" provides a variety of promotional products and event supplies. These include banners, umbrellas, table covers, chairs, tables, shelters, and even pop-up walls. Some notable items are the Custom Folding 6 Seat Bench, Custom Standard A-Frame Sign, Deluxe A-Frame Sign, Custom Commander Chair, and Custom Vendor Table Cover.

All these products are customizable, durable, and made with high-quality materials. They offer competitive pricing with fast, reliable service and support. This makes "EZUP.com" a one-stop shop for promotional products and event supplies.

The return policy of ezup.com is as follows: Customers can return their product for a replacement or refund within thirty (30) days of purchase. However, this guarantee doesn't cover ordinary wear and tear or damage caused by improper use or accidents. If the product has a manufacturing defect in the materials or workmanship, customers are directed to visit the warranty page. Before returning any part or product, customers are advised to contact the company to obtain specific return shipping instructions. The product can be returned by mail, regardless of whether the purchase was made on ezup.com or over the phone. It's important to retain all product packaging until the customer is completely satisfied with the condition and performance of the purchase. The product and all packaging should be returned together. For the return, the customer should include their name, email address, proof of purchase, and return authorization (RMA) number. If the customer does not have proof of purchase, they are advised to contact the company at 800-45-SHADE. Please note that personalized ("custom") products created and delivered by E-Z UP in consultation with the customer are expressly excluded from the above-mentioned right of withdrawal.

For orders from ezup.com, the estimated delivery times are as follows: - Ground: 2-5 business days once shipped - 2nd Day: 2 business days once shipped - Standard Overnight: 1 business day once shipped - Priority Overnight: 1 business day once shipped - First Overnight: 1 business day once shipped

For custom E-Z UP® Instant Shelter® and accessories, with Fast Track Rush, they will be shipped within 24 to 48 hours. This results in a quick turnaround of just 1 to 2 days on E-Z UP pop up canopies and custom shelter accessories.

Please note that these are estimated times and actual delivery may vary. It's recommended to check the status of the order on the website for the most accurate information.

The Return Policy of E-Z UP states that if a customer is not completely satisfied with their E-Z UP purchase, they can return the product for a replacement or refund within thirty (30) days of the purchase. However, this guarantee doesn't cover ordinary wear and tear or damage caused by improper use or naturally caused accidents. Before returning any part or product, customers are advised to contact INTERNATIONAL E-Z UP®, INC. to obtain specific return shipping instructions. The product can be returned by mail, regardless of whether the purchase was made on ezup.com or over the phone. It's important to retain all product packaging until the customer is completely satisfied with the condition and performance of the purchase. The product and all packaging should be returned together. When mailing the return, the customer should include their name, email address, proof of purchase, and return authorization (RMA) number. If the customer does not have proof of purchase, they can contact E-Z UP at 800-45-SHADE for assistance. Please note that personalized ("custom") products created and delivered by E-Z UP in consultation with the customer are expressly excluded from the right of withdrawal.

As for the Shipping Policy, E-Z UP offers FREE SHIPPING on all orders $199+. All DEZIGN Center orders are processed within 2 business days. Once the E-Z UP® Custom DEZIGN team approves the artwork, please allow 10 – 12 business days for custom production. Once the DEZIGN Center order is shipped, the tracking information and proof of the order are emailed to the customer.

To contact E-Z UP for return instructions, please reach out to their Customer Care at 800-45-SHADE. Before returning any part or product to INTERNATIONAL E-Z UP®, INC. or its designated representative, it's important to obtain specific return shipping instructions. Products can be returned by mail, regardless of whether the purchase was made on ezup.com or over the phone. Please include your name, email address, proof of purchase, and return authorization (RMA) number when mailing your return. If you don't have proof of purchase, assistance is available at the same contact number. Please note that personalized ("custom") products created and delivered by E-Z UP in consultation with you as a customer are expressly excluded from the right of withdrawal.

E-Z UP, the manufacturer of the E-Z UP Instant Shelter, provides a warranty to the original retail purchaser who can provide a dated sales receipt. The warranty covers each part of the E-Z UP Instant Shelter to be free from defects in material or workmanship for a period of ONE, THREE, FIVE, or SEVEN years, depending on the model. This warranty applies only for normal and expected uses. The company's obligation and liability under this warranty is limited to the repair or replacement of the product or its parts. Before returning any part or product, it is advised to contact the company to obtain specific warranty return shipping instructions. All shipping costs must be prepaid, and E-Z UP is not responsible for products damaged in transit. This warranty does not apply to damages caused by wind, rain, or other forces of nature, nor to accidental or deliberate damage of the product, nor to use of the product that does not conform with the product instructions. The warranty is not valid if the product is not purchased from an authorized E-Z UP seller. To request a warranty claim, a warranty claim form needs to be submitted.